PPG Meeting Agenda 2025/26

The agenda for our Patient Participation Group meetings in 2025/26.

1. Welcome and Introductions

• Welcome from the Chair.
• Introductions for new members and practice representatives.
• Apologies for absence.

2. Minutes and Matters Arising

• Review and agree the minutes of the previous meeting.
• Review progress on outstanding actions.

3. Practice Update

• Updates from the Practice Manager or GP representative.
• Staffing changes and new team members.
• Changes to services, opening hours or appointment arrangements.
• Updates on NHS initiatives or local healthcare services.

4. Patient Feedback and Experiences

• Feedback from patients about access to appointments.
• Patient comments, suggestions and recurring concerns.
• Identify areas for improvement.

5. Improving Patient Access and Communication (10 minutes)

• How effectively the practice communicates with patients.
• Use of the practice website, text messages and NHS App.
• Support for patients who are digitally excluded or have additional needs.
• Ideas for making information clearer and more accessible.

6. Patient Engagement and Health Promotion

• Ideas for improving PPG membership and participation.
• Promoting health awareness campaigns and preventative care.
• Supporting patients with long-term conditions.
• Opportunities to involve under-represented groups in the PPG.

7. PPG Projects and Priorities

• Review current PPG projects.
• Agree one or two priorities for the coming months.
• Discuss opportunities for collaboration with the practice and local community.

8. Any Other Business (5 minutes)

• Additional questions or suggestions from members.
• Items to be added to the next meeting agenda.

9. Summary and Close (5 minutes)

• Recap key decisions and agreed actions.
• Confirm action owners and target dates.
• Agree the date and time of the next meeting.
• Thank members for attending.